Effective Date: January 2025
Introduction
The Brantford Institute of Sustainable Education and Skills Development (referred to as “Brantford Institute” or “BI”) is committed to protecting the privacy and personal information of its participants, instructors, and stakeholders. This Privacy Policy outlines how BI collects, uses, discloses, and safeguards personal information in compliance with the laws and regulations of Ontario and Canada.
1. Scope of the Policy
This Privacy Policy applies to all personal information collected, used, or disclosed by BI, whether through its website, in-person interactions, or third-party service providers. Personal information includes any information about an identifiable individual, such as legal names, dates of birth, contact details, payment information, and academic records.
2. Collection of Personal Information
BI collects personal information from participants, instructors, and other stakeholders for the following purposes:
- Enrolling participants in courses or programs;
- Processing tuition and other payments;
- Administering academic and training programs;
- Communicating with individuals about their enrollment, courses, or institution-related updates;
- Complying with legal and regulatory obligations.
Examples of personal information collected by BI include:
- Legal names;
- Dates of birth;
- Contact information (e.g., phone numbers, email addresses, and mailing addresses);
- Payment and financial information;
- Academic records and qualifications;
- Citizenship or residency status, where required.
3. Use of Personal Information
BI uses personal information solely for purposes consistent with the reasons it was collected, including but not limited to:
- Managing academic records;
- Processing payments and issuing receipts;
- Facilitating communication and administrative functions;
- Reporting to government and regulatory bodies, as required by law;
- Ensuring compliance with institutional and legal requirements.
4. Disclosure of Personal Information
BI may disclose personal information under the following circumstances:
- To third-party service providers who assist BI with payment processing, recordkeeping, or other administrative functions;
- To government or regulatory authorities, as required by law;
- To accrediting organizations or other institutions, with the individual’s consent;
- To legal authorities, if required for compliance with legal or regulatory obligations.
Third parties that handle personal information on BI’s behalf are required to maintain the confidentiality of such information and comply with applicable privacy laws.
5. Retention and Safeguarding of Personal Information
BI retains personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory requirements. BI implements appropriate physical, technical, and administrative safeguards to protect personal information from unauthorized access, disclosure, or misuse.
Examples of safeguards include:
- Secure access controls for electronic records;
- Locked storage for physical documents;
- Regular audits of privacy and security practices.
6. Rights of Individuals
Individuals have the following rights regarding their personal information:
- Access and Correction: Individuals may request access to their personal information and request corrections if necessary.
- Withdrawal of Consent: Where consent is the basis for processing personal information, individuals may withdraw their consent at any time, subject to legal or contractual obligations.
- Complaints: Individuals may file complaints regarding the handling of their personal information by contacting the Privacy Officer at BI.
Requests to access, correct, or withdraw personal information can be submitted to BI’s Privacy Officer using the contact information provided below.
7. Cookies and Online Privacy
BI’s website may use cookies and similar technologies to enhance user experience and analyze website traffic. Users can manage cookie preferences through their browser settings.
8. Updates to the Privacy Policy
BI may update this Privacy Policy periodically to reflect changes in its practices or legal requirements. Any updates will be posted on BI’s website, and the effective date will be revised accordingly.
9. Contact Information
For questions, concerns, or requests related to this Privacy Policy or the handling of personal information, please contact:
Privacy Officer
Brantford Institute of Sustainable Education and Skills Development
Email: info@brantfordinstitute.ca
Acknowledgment and Agreement
By interacting with BI, individuals acknowledge that they have read and understood this Privacy Policy and agree to the collection, use, and disclosure of their personal information as outlined herein.